Taking Web Conferencing on the Road, Part II

In the last post I had talked about my decision to open another branch of my company - something that was a result of our success and about which I was enormously excited. I would not be able to do it, however, without the best team behind me; employees that had seen me through the opening of my business and would now see me through the opening of an important satellite office. There were logistical challenges, of course, as we worked to set up this space far from home. We needed to be able to conduct business as usual and communicate with the home office effectively; web conferencing would ultimately be the reason that this could work.

We had always used web conference - along with other teleconferencing services - as a part of running a successful company. We couldn’t be everywhere at once; web conferencing gave us the ability to respond to issues or communicate most effectively with clients and vendors. It was the best way that we had found - far more effective than phone calls and email - to really stay engaged in what was happening with our clients on a day to day basis without actually having to physically visit them.

Web conferencing would continue to be instrumental in our success going forward. Through web conference I could manage projects at the home office seamlessly, employees could share documents with me that needed to be reviewed, and vendors could communicate with me regardless of where I was. Most importantly I could check in with my clients every day the same as I had always done through web conferencing. I could be anywhere and still be effective at my job and this was most important to me above all else. With web conferencing and teleconferencing services by my side I was poised to go to the next level of success.

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