Video Conference - What It Has Meant to Us

There is nothing better in the world than being able to stay in touch with those who are far away. I learned this the honest way when my sister - the person I am closest to in the world - moved to Japan. Between the time difference and the physical logistics of traveling to see her or her traveling to see me, we had a difficult adjustment at first. It was difficult enough to find a time when we were both available to talk and then it was by phone. When we discovered video conference, however, everything changed. It wasn’t the same as having her in the same room as me but it was definitely a lot better than a phone call and seeing her on the screen made everything okay somehow.

I took this experience to work with me when we were discussing how best to communicate with clients that we have in other countries. Our company was struggling with the economy just like every other business; we had to watch our bottom line and frequent international travel was simply not in the budget. That being said, we still needed to be able to effectively communicate with our clients regardless of distance, and a phone call - even conference calls - just didn’t cut it each and every time.

This was when I brought up the possibility of using video conference. It had been different; it had made things better for me on a personal level. Maybe it could have just as much impact on a professional level. My company was certainly open to anything that would allow them to better service our clients without having to come out of pocket for travel and they immediately green lit video conference. To date, video conference has had a huge impact on our business, giving us the freedom to be far away but still closely in touch.

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