Any business has its own unique offerings in terms of products and service. For us - a small advertising agency with big ideas - we have much to offer our clients around the world; most especially our unique creative branding. As we all know, however, we are often up against many other companies that offer the same thing - at least as they see it. So we have made it our business to tell companies upfront the ways in which we work differently and part of what we offer on that front is teleconferencing services.
Here’s how we look at it…we are all busy going in a million different directions during the course of a day. We are trying to make things work, put our best foot forward and deliver our customers with what they want. Those looking for advertising services know that it’s important but they can’t imagine taking the time out to manage such a project and they call upon people like us - the professionals - to get the job done. We like to say that we take the pain out of the experience by making everything as convenient as possible. We meet on a weekly basis using audio conferencing, share documents through web conferencing, and even meet “face-to-face” with clients using video conference - allowing us to see as well as hear each other but without the burden of travel or the heavy scheduling that often has to be done for traditional meetings.
Teleconferencing services has allowed us to stay viable in a world that has embraced technology so fully and has given us the leg up in conducting business with companies around the world. Our clients know that when they work with us they have the benefit of a team that appreciates their time and strives to make everything convenient and efficient.
Popularity: 40% [?]
Successful business is built on successful relationships - between vendor and client, co-workers, employees and management. These are all important spokes on the wheel and when something is out of balance, the whole thing can easily fall apart. In our company, effective communication is integral to absolutely everything that we do. We are always looking for new and better ways to communicate with not only our clients and the people outside of our business but with those within our company as well. If we are not a strong team on the inside then there’s no way that we can project confidence to the outside; enough so that people feel confident to put their trust - and ultimately their money - in our hands. Teleconferencing services - web conferencing services in particular - may seem like a small thing, but for us it has made all the difference in how we communicate. It has helped us build relationships with our clients and within our own team because there are no more excuses for not being able to sit down and handle whatever project or whatever situation arises.
We have everything from audio conferencing and web conferencing to video conference to help us do better business. Audio conferencing has given us the ability to stay in touch with clients that are many states away and exchange information through an informal but organized phone meeting. Web conferencing has taken that one step further by allowing us to share documents online so that we can all be on the same page together regarding a variety of projects.
Video conference has given us even more room to fly in terms of building relationships. There’s often nothing better than being able to meet face to face with someone; that’s how solid relationships are built. However, meeting in this capacity isn’t always possible. Video conference allows us to see each other as well as hear each other; giving us as intimate a gathering as possible.
Popularity: 39% [?]
In the last post I talked about how - as a company that was committed to growth - we had infused a variety of teleconferencing services in our day-to-day business. It was most important to us that we were able to stay on the cutting-edge of technology and for that reason we embraced some of the things that many other businesses might shy away from because they were out of their comfort zone. We had, for instance, begun a strong relationship with teleconferencing services and had used everything from audio conferencing to web conferencing to help us reach out to clients and potential clients around the world. Now we were finding that video conference gave us a huge advantage in the marketplace - allowing us to provide a “next best thing” to meeting with people in person.
Some of the benefits of video conference include:
Versatility. Video conference can just as easily be used as a medium for pitching a new client as it can for a meeting with an existing client about a project.
Flexibility. When you’re in modern business and you’re juggling multiple time zones based upon where your clients are at the time and where your potential clients are, you need to think creatively. Video conference gives us the edge in business by allowing us to bridge physical distance.
The ability to showcase our commitment. Being so far away from some of our clients means that we have to work twice as hard to show them how dedicated we are to meeting their needs. Video conference allows us to meet “face to face” and to address issues right away.
We have seen time and time again that when we are open to what is available to us we benefit tremendously. Video conference - along with a variety of teleconferencing services - are a big part of what we do and how we do it.
Popularity: 40% [?]
As a small company on the rise, we are continually open to whatever will help us to continue to be successful. In fact, there’s not much that we don’t do to stay in the game and grow our company and this openness has allowed us to discover many new things that other companies in our position may quickly pass over simply because it is unfamiliar and perhaps a bit uncomfortable. For instance, video conference and other teleconferencing services have been huge components of our success over the years. We have able to introduce these avenues of communication during a time when we are reaching out to new business prospects around the country - and around the world; and it has allowed us to better communicate with them and flex our technical savvy.
Over the years we have definitely made use of audio conferencing - pulling participants into meetings from their offices around the world and this has allowed us to better manage a variety of client projects as well as help us to reach out to potential new clients who may need to speak to us often but are not close enough to visit in person.
Additionally, we have used web conference in a variety of ways - especially in project management as it has allowed us to access the same documents as those with whom we are speaking so that we can make changes on the fly and never worry that everyone on our team is on the same page at the same time.
Video conference has been unbelievable - giving us the ability to conduct business literally around the world. More than just a tool that we use from time to time, video conference has become a staple in our business; something that we use everyday in one capacity or another. more in the next post…
Popularity: 45% [?]
In our business, things can change on a dime - from moment to moment you never know what you’re going to get. When you’re moving so fast and trying to keep track of everything that’s going on, you need a system of communication that is infallible and flexible enough to work with you regardless of the situation. For us, this is exactly what web conferencing does. We integrated web conference into our business about a year ago and we have never looked back because it gives us exactly what we need at a moment’s notice. This is what web conferencing has allowed us to do:
Communicate between offices and address particular projects. We have three separate offices and on any given day we are all working on any number of client projects. More than that, people from all offices are generally involved in the project so being able to talk back and forth from day to day is absolutely crucial. Web conferencing allows us to be able to talk and go over documents in real time - asking and answering questions and making changes on the fly. Web conference gives us the opportunity to access documents simultaneously so that we don’t lose any money and any ground.
Talk to our clients no matter where they are in the world. The reality is that businesses seldom operate within the confines of their city or even their state. Global business is being conducted on a daily basis as a matter of course and we are no exception. We needed to be able to talk to clients who were sometimes several states away - and sometimes in another country. Web conferencing and other teleconferencing services - such as audio conferencing and video conference - allow us to communicate most effectively and with an ease and confidence that our clients can sense.
Popularity: 43% [?]
Any company in this day and age needs to be able to do all that it can to separate itself from the pack; distinguish itself from the competition. This is especially true when you are servicing clients and customers the world over and have to be able to communicate with them most effectively. Why would they choose you over another vendor that is right down the street? The answer, of course, is that they will choose you because you have more to offer in terms of quality product, superior service, and perhaps price. But if you are not able to show them that distance will not be issue when it comes to communicating with them or managing their projects effectively, then forget it - they’ll move on to someone else. The trick is to make distance a non-issue; something that is not even considered because you are so fluid in your communication, so effective at taking care of what has to be handled. One of the ways that companies take distance out of the mix is by using teleconferencing services - a variety of services that allow them to communicate with ease and respond proactively to any situation. Such technology includes:
Audio Conferencing - A simple phone call may be good enough sometimes - in place of email; but sometimes audio conferencing is called for where many different participants can dial in and be a part of the same meeting instantly.
Web Conferencing - Allows participants to access the same documents in real time over the web. There they can look at their work, ask and answer questions and get on the same page when it comes to any project.
Video Conference - When you can’t meet in person, video conference is the next best thing to being there, allowing participants to see each other as well as hear each other and meet effectively regardless of distance.
Popularity: 38% [?]
In the last post I talked about companies of all kinds - including ours - needed to determine if, when change approached them, they would take the steps necessary to move to the next level or suffer the consequences of staying put. Change was hard by any account but you needed to be able to tackle it and make it work for you if you were going to be successful. We were ready to move to the next level and were using teleconferencing services along the way. We had reached a point where we were growing and our customer base was expanding tremendously. We did what we had to do to get ourselves in a position to be able to serve these clients most effectively. Teleconferencing services were a part of the technology that was available to us and we were going to use it to the best of our ability to really move along and achieve the success of which were capable.
As we discussed in the last post, web conferencing allowed us to access documents in real time so that we could effectively manage projects regardless of distance. This gave us the ability to immediately get everyone on the same page and service our clients efficiently. Additional teleconferencing services that we were using included:
Audio conferencing. When a quick phone call was in order, audio conferencing allowed us to do it efficiently and professionally. We could quickly tackle the matters at hand and get everyone informed on client issues.
Video conference. When it was necessary to meet in person but distance prevented it from happening, there was nothing better than video conference. Being able to see as well as hear your audience and speakers allowed us to get up close and personal with our clients and vendors even if distance was a problem.
Popularity: 48% [?]
Growth is a part of any company’s objective. A business wants to be able to provide its products and services in such a way that their reputation flourishes, their customer base expands, and their company grows and moves to the next level. No matter what industry a company is in, no matter what products or services they offer, this is always the objective. In our company, we were in a growth spurt which inevitably happens to most businesses. How companies handle that growth spurt normally dictates which way they go - to the next level or sunk under the pressure of change. We were going to the next level but there was much to do in order to make it happen effectively. We had to keep pace with the changing needs of our clients and stay on track with the development of technology and how that could help us with our overall objectives as a company. To that end, web conferencing would be a big part of everything that we did going forward.
Web conferencing certainly keeps pace with modern technology and has allowed many businesses - across all industries - to service their clients and customers most effectively. This was the technology that would allow us to reach the next level and attend to our clients’ needs fast and efficiently.
We have already begun to use a variety of teleconferencing services including web conference and even video conference and they have all helped us to take them next step in the right direction.
Web Conferencing - Like most businesses, we manage a variety of projects for our clients and that requires many people being on the same page. Web conferencing gives us the opportunity to logon from all locations and instantly access documents in real time. We can share information, answer questions, and make changes in this easy-to-access format that transcends distance.
More in the next post…
Popularity: 43% [?]
In the last post I talked about my business being launched and about my wanting to put the appropriate resources into place to ensure that the company had every opportunity for success. For my purposes, as I was going to be serving clients all over the world, teleconferencing services were going to be a big deal indeed. I needed to know that I could rely on these services as they were literally going to be the bread and butter of my company. This was my way of ensuring my clients, and certainly perspective clients, that I was up to the job at hand; that I could attend to their needs no matter where I was in the world. As I said in the last post, web conferencing and audio conferencing were going to be big components of my business. Web conferencing would allow us to share documents with our clients in real time in order to gather feedback and discuss current events. As we were very much a project-based company this was especially important. Audio conferencing was always going to be a cornerstone of teleconferencing services and something that we needed to be able to rely on with continued frequency. But I had one more trick up my sleeve.
* Video Conferencing - I just knew without a doubt that video conferencing would very much determine how successful that I could be in the first year of business. The reality was that I had to reach clients around the world and - just as important - I had to reach prospective clients around the world. Video conference would give me the ability to get “in front” of these people so that I could best represent myself and my business regardless of distance. It was important that they see me as well as hear me; in the business world this is where trust is built.
Popularity: 48% [?]
Opening my business was one of the most exciting things that I have ever done - and also the hardest. I have worked night and day to ensure that this gets off the ground and has every opportunity for success - and in one of the toughest economies in recent history to boot. I want to make sure that everything goes smoothly and that we are able to hit the ground running in being able to service our clients appropriately. Web conferencing is going to be a significant piece of my business because I am in a physically small location in one corner of the world and my clients - and potential clients - are around the world. They need to be able to trust me with communication; to know that I am always available to them at all times and teleconferencing services will give me the tools to given them that peace of mind.
So now that I have launched, this spring season will be dedicated to getting all communication tools up and running effectively including:
Web conferencing. Like I said, this will be a huge part of what I do. I need to be able to share documents in real time with people who may be physically far from us. My team needs to learn how to share information and, in turn, gather the information that they need to move forward. Web conferencing gives us all the ability to react on the spot and offer professional, proactive communication to our clients regardless of location.
Audio conferencing. Meeting by phone will always be a standard method of communication and one that we will continue to use often. We need, however, to make sure that the audio conferencing that we use is high quality and completely reliable at all times.
More in the next post…
Popularity: 41% [?]
